MySGames believes that great entertainment starts with strong self-awareness. We provide a range of control tools and support resources so every user can enjoy a fun gaming experience without it affecting their daily life.
Tools & Support
A range of self-control features are available directly within your MySGames account — easy to use, effective, and always at your fingertips.
Set a maximum daily, weekly, or monthly deposit amount. This limit takes effect immediately and helps you manage your spending more effectively.
Set how much you can lose within a given period. Once the limit is reached, you will be unable to place bets until the period resets.
Set a time limit for each gaming session. Our system will alert you when time is almost up and automatically log you out if needed.
Take a temporary break from the platform for 24 hours, 7 days, or 30 days as needed. Your account remains safe and accessible once the break period ends.
If you feel gaming is beginning to negatively affect your life, the self-exclusion option can be activated for a period of 6 months or permanently.
The MySGames support team is trained to assist with responsible gaming concerns. Reach us anytime via live chat or email.
Responsible gaming refers to a healthy and controlled approach to participating in online betting activities. At MySGames, we believe every user deserves a fun and safe gaming experience free from financial or emotional pressure.
For most people, betting is a form of entertainment — much like watching a movie or dining out. It becomes a problem when someone starts relying on betting to solve financial difficulties, uses money intended for basic needs, or can no longer control the urge to stop.
MySGames takes this responsibility seriously. All control tools we provide are accessible directly from your account settings, with no need to contact support first. We also train our customer service team to recognise signs of problem gambling and respond with empathy and practical guidance.
The first step in responsible gaming is setting a clear budget before you start playing. Ask yourself: how much am I comfortable spending today without affecting my bills, meals, or savings?
Once you have that answer, use MySGames' deposit limit tool to enforce it automatically. This prevents impulsive decisions during moments of excitement or distress that might lead you to spend more than planned.
All mysgames self-control tools are accessible via the "Account Settings" after logging in. The limit-setting process is straightforward and takes less than two minutes. Here is a quick guide:
Login to your MySGames account and select the profile icon in the top right corner, then click "Account Settings".
In the settings, look for the "Responsible Gaming" or "Self-Control" tab to view all available options.
Choose the type of limit you want to set — deposit, loss, session time, or game break — and enter the appropriate value.
Confirm your settings. Limits take effect immediately or at the start of the next period, depending on the type of limit selected.
Self-Awareness
Recognising warning signs early is the most important step toward getting timely help. If you identify two or more of the signs below, consider using the self-exclusion tool or seeking professional support.
You find it difficult to stop playing even when you had planned to.
You use money meant for essentials such as rent, bills, or food as betting funds.
You constantly try to "chase" losses by placing bigger bets after losing.
Family members or friends have started expressing concern about your betting habits.
You hide your betting activity from loved ones or lie about how much you have spent.
Betting is starting to interfere with your work, personal relationships, or physical and mental health.
You feel restless, irritable, or anxious when you are unable to play.
You borrow money or sell belongings to fund your betting.
You need to bet increasingly larger amounts to get the same level of excitement as before.
FAQ
Have questions about responsible gaming at MySGames? Here are answers to the most frequently asked questions from our users.
Start on the Right Foot
Join mysgames today and enjoy a safe, fair, and exciting online wagering experience. We're with you every step of the way — from registration to withdrawal.